Despite not speaking Japanese, we managed this pretty well. The team at the shop spoke good English. It’s only 3 minutes walk from Odawara station. As I had sometime to kill before car collection, we even walked to the Odawara castle. As we had luggage with us, one of the staff ran out to ask us whether we’d like to temporarily put our luggage at the shop until car collection time. This was such a heart warming gesture, thank you so much to the young lady who went out of her way to offer the option. Really appreciate these small little things! Car worked well for us travelling upto Oshino Hakkai and back.